It is with great pleasure that I am writing this letter of recommendation on Mrs Mical Hader whom I have known for years. In the time that I have known Mrs Mical Hader she has always displayed a high degree of integrity, responsibility, and ambition. Mical and the team she leads at Perfect Strata Maintenance are extremely approachable and always striving for excellence in all that they do. I believe that the qualities listed above along with the positive feedback myself and my staff receive about the work from buildings that we have contracted out to Perfect Strata Maintenance is not only a wonderful reflection on Perfect Strata Maintenance but also to my company.

We intrust in her to fulfil every scope of works set out in the buildings we strata manage and that is what her and team do best. Mical and her team are very respected and revered by all who come in contact with them, both her and team would be an asset for any property that you are considering a building maintenance for, and I am happy to give her my wholehearted commendation.

Norman Sarraf

Managing Director of Sarraf Strata.

I have had the greatest pleasure of knowing Mrs Mical Hader for over 17 years and developed a strong business and personal relationship with her. Her extensive knowledge in Business Management and Strata Maintenance, friendly staff and quality of work is of a high and professional standard. These attributes are a true reflection of Mical’s determined, hardworking and friendly character. I have experienced first hand the professional, hard working and determined staff that work for Perfect Strata Maintenance which is a true testament of Mical’s values. I know Mical to be dependable, responsible, honest, courteous and someone with a high level of integrity.

I would like to take this opportunity to confirm my recommendation of Mrs Hader and would highly recommend Perfect Strata Maintenance to any of my Clients without hesitation.

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Michael M. Dakhoul

AAIQS MAIB MCIOB ICECA

Platinum Properties (NSW) have used Perfect Strata Maintenance for many years now and we have recommended all our strata complex and end of lease cleaning and maintenance to them. We have found them to be extremely prompt as well as satisfying to all clients up to the most pedantic and fussiest of all. It is comforting to know there is a company out there who can meet the demands of clients in all repairs / maintenance/ cleaning and gardening. They are very professional as well as understanding and extremely prompt to our requests no matter what time of the day it is. I will continue to use and recommend their services.

Tania Haidar

Principal & Strata Manager , Platinum Properties

This office has a number of buildings that are maintained by Perfect Strata Maintenance. This company and I have no hesitation in recommending their services. I have always found Perfect Strata Maintenance to be reliable, thorough, professional and reasonably priced. In many cases I receive a telephone call from them about dumped rubbish before my clients have even had a chance to complain about it. This company is prompt, efficient and takes a proactive approach to cleaning that is entirely refreshing.

Stacey McNally

Strata Manager, Network Strata

Premier Strata has utilised the services of Perfect Strata Maintenance for some years now and highly recommends their personalised service and attention to detail with respect to all aspects of maintenance. Not only are their rates competitive but also their staff know each property in detail and generally deal direct with our clients to ensure that their high standard of service is maintained hence making our job easier.

Anthony Votano

General Manager, Premier Strata Management

I wanted to take this opportunity to thank Perfect Strata maintenance for all the good work they have done. Many committee’s come back and tell me how happy they are with the service that you provide, you are always willing to assist and go back on site if any problems arise to keep the customer happy, I would recommend you to any committee considering your services.

Fady Abdul Ahad

Strata Manager, NSW Strata

My experience working with Perfect Strata Maintenance has always been exceptional.  They have consistently met and exceeded our needs. The quality of professionalism of the staff and the experience in all situations of building maintenance is a true asset to our strata management. With the wide variety of services Perfect Strata Maintenance team provide, our owners are always being serviced on every level. They are open, responsive, and flexible in meeting our owners ever changing needs. Their commitment to quality and professionalism is reflected in their services.

Anthony Maroon

Principal & Strata Manager , StrataWide

The Team at Perfect Strata Maintenance do a wonderful job of a complete cleaning solution, particularly initial set up of new strata plans. They are always responsive, reliable and are happy to take on feedback for continuous improvement.

Paul Tran

Principal & Strata Manager, Executive Strata

From the first job given to Perfect Strata Maintenance, it could be seen that their approach and work ethic was professional, sincere and each property was treated as if it was their own. They showed a lot of attention for detail and kept the cost of each job down to a minimum in an effort to save money for each owner. I also found that they went out of their way to point out any extra work or repairs that had been overlooked and offered to complete those works to the best of their ability, thus ensuring that the condition of the property remains at a high standard.

Joe Michael

Principal of Laing & Simmons, Merrylands

“We have found Perfect Strata Maintenance deliver on their promises, that is they maintain the property to an excellent standard, which means , less phone calls to our office. “

Peter Rumble

Premier Strata Management

The team from Perfect Strata Maintenance have undertaken a wide range of works for Norwest Strata Management on behalf of our valued clients. Their professional approach to their work, attention to detail, courteous and personal touch towards our owners has resulted in an excellent working relationship. The team have always aimed to ensure that our clients are completely satisfied with their work and have always provided great support throughout and after works have been completed. We look forward to working with them in the future.

Anthony Montibeler

Principal & Strata Manager , Norwest Strata Management

Perfect Strata Maintenance have been great with all work I have given them since I was introduced to them a few years ago. They are very helpful with whatever the request may be and extremely prompt in getting back to you whether it be for a quote or completing the job. I would highly recommend them for whatever the job may be as they are very diverse.

Craig Clarke

Strata Manager , Premier Strata Management

I have worked with Perfect Strata Maintenance for a few years now and over the years and across different complexes they always attended to every owners request and made sure they are happy. We have always found them accommodating and professional. All team members are polite and very helpful.

Mimi Dinh

Strata Manager , Stratawide

Mical and the Perfect Strata Maintenance team provide excellent cleaning and gardening services to my buildings & highly recommend them. She’s proactive and constantly seeks feedback on overall performance/service by liaising with the building’s Strata Committee members. She then uses this information for continuous service improvement. She also handles constructive feedback very well and works with us by providing update/potential issues on the building which makes our jobs easier.

I was particularly impressed with instead of on how she handled one of my rather ‘challenging’ buildings – she made an effort to personally meet and listen to the Committee’s issues, guided her team to work on the issues and ensured that they are resolved in a timely manner.

Angelo Cruz

Strata Manager , Premier Strata

Perfect Strata Maintenance are a pleasure to work and deal with. They always attend to any request big or small and always make the effort to deliver to the best of their ability. Perfect Strata Maintenance are also great communication wise, so if there are any issues with their service, they are always open to personally meeting anyone to solve, discuss and rectify any issues that arise and improve upon it moving forward. We have been using them for years and will continue using them and recommending their services without hesitation to everyone.

Jonathan Pobre

Strata Manager , Executive Strata

During the course of my employment with Premier Strata Management, Mical Hader and her team at Perfect Strata Maintenance have been servicing a number of the strata plans under my management. Mical is always friendly and professional in her dealings with both myself and the other staff at our office. She is always eager to ensure that she and her team are providing the best possible service to our clients (the strata plans we manage). Her team of employees provide a cleaning and grounds maintenance service to a number of our clients and this service is always of a high quality. Any lapses in the quality of service which are few and far between are always addressed promptly and professionally. I have no hesitation in recommending Mical and Perfect Strata Maintenance to any potential client.

Peter Bone

Strata Manager , Premier Strata

As secretary of the owner’s corporation The Heir 309-311 Peats Ferry Rd Asquith. I would like to share our experiences / working relationship with Perfect Strata Maintenance. The sales and administration manager Mical Hader, controls the services provided with an extreme high level of competency. Her hand-picked staff have our place, which includes two 5 storey residential blocks separated by a paved garden court yard, common area abounding each of the blocks ,2 level basement garages, two garbage bays and surrounding gardens always looking very clean and tidy. This is our place of residence, where all the employees under her guidance treated it as such. Mical has excellent communication skills, with all involved here at the Heir. She is prepared to listen to concerns from her employees and residents alike. Then acts on it as needed in a very professional way. Her hands-on approach is very evident, this includes pre, during and post inspection of activities that take place, also her just pop in policy is reassuring. The one thing that really stands out is her eye for detail and “get it right” In conclusion i say Mical keep up the great work it’s a pleasure to deal with you. and finally, you make the place where we live a real joy and we are proud to show it off.

Rob Brown

Secretary Owners Corporation , The Heir

I am the president of an executive committee for a building which has been plagued by rubbish dumping and a general lack of care by residents and our former cleaners.

I was introduced to Mical Hader of Perfect Strata Maintenance – and Mical came up with a strategy plan to help eliminate the rubbish dumping and bring the property back to acceptable standards.

Within weeks of appointment the difference to the property common area was immediately noticeable – her staff are both professional and proficient in their duties.

All work is completed to the highest of standards, and more importantly, small issues are acted upon immediately before they grow into larger problems.

I have no hesitation in recommending Mical Hader / Perfect Strata Maintenance to other unit blocks for cleaning / common area maintenance.

Michael Veitch

Executive Committee , Commonwealth bank state manager for BDMs

I am an owner/occupier at a complex of 36 apartments in Rockdale with numerous foyers and an extremely large garden/landscaping area.  Our Strata Plan has been very dissatisfied with a number of contractors over the last 18 months until we were introduced to Perfect Strata Maintenance by our Strata Managers. PSM have been highly professional from the very first meeting that was arranged by our Strata Manager for PSM’s Sales Manager, Mical, to personally meet with me onsite and patiently walked through the entire complex, listening to my feedback, making notes, taking photos and offering suggestions and ideas throughout the process.  A comprehensive and competitive quotation was provided in a very timely fashion and from the initial cleaning and gardening service onwards, the high standard of workmanship has continued to be maintained.  PSM encourage ongoing contact and feedback and our complex has never looked better.  In particular, Mical is responsive to all requests at any time of the day or weekend, either by phone or email, which is very important and a unique feature within the industry.  PSM’s service has improved the look and feel of our complex, has definitely added value to our complex and they are an extremely professional, approachable and relatable company to work with.  I highly recommend PSM to anyone who is looking for a high-quality service from both the office team and the teams on site.  Thank you for looking after our complex so well!

Sandy Hackworth

Owner/occupier , SP70558

Perfect Strata Maintenance is exactly what the name suggests. Recently the team at perfect strata management became the maintenance team for our building and the improvement in cleanliness and maintenance has been remarkable. The PSM team is efficient, prompt, thorough, approachable and dedicated to the needs of their clients.

Catherine Podesta

Owner Occupier

We have used perfect Strata Maintenance in our newly built unit block and are impressed with the way our building and garden is maintained and that garbage is taken care off in a timely manner each week. We find it easy to communicate with the business owner who addressed any concerns we have had.

Chris Kaikati

Owner Occupier

I have always found Perfect Strata Maintenance to be personable, professional and reliable in all areas of Strata Maintenance. No job is too small or too large and the management always finds solutions to solve problems associated with Strata Maintenance. They are receptive and flexible to deal with all areas of Strata Maintenance. They make suggestions to further improve the state of the building even before we do. Every job they ever handled for our building has been done with a high level of professionalism ensuring not only it is to a high- standard but also to every owner’s sole satisfaction.

Will Georgopoulos

Owner Occupier

We have recently changed the gardening service at our property (16 townhouses) to Perfect Strata Maintenance after meeting Mical, who presented as more genuinely concerned with the outlook and well-being of our property, and so far service have been more satisfactory than what we previously experienced (at about the same cost), highly recommended.

Ralph Gian

Owner Occupier

From the moment that I met Mical, the sales manager for Perfect Strata Maintenance, I have been impressed with her ‘can do’ attitude and ability to deal with every problem whether big or small. Their competitive quote gave us much more bang for our bucks than the previous cleaners who had left a multitude of problems that Perfect Strata Maintenance has had to deal with and they have done so with no complaints. The PSM staff have worked diligently through all the issues they inherited from the previous cleaners until it is now a clean and pleasant environment to work in. it is such a relief to work with a company that is both professional and reliable. Thankyou Mical and Perfect Strata Maintenance.

Maria Campos

Owner Occupier

I knew we had the right company keeping our property clean and well maintained when I first spoke to Mrs Mical Hader. Right from the start she took her time to listen to all our request and is highly accomodating and flexible in making the time and effort to come and see us, even after normal hours. For her, she knew the importance of face to face, personal yet professional interactions to ensure all matters are resolved efficiently and effectively.

I remember there was a time when I had a request in the later part of the evening (garbage removals) and her team was there 1 hour later working to resolve the issue and working well into the night.

You know you are in perfect hands with Perfect Strata Maintenance! I would highly recommend them without any hesitation.

Joseph Ooi

Owner Occupier

We have been using the services of Perfect Strata Maintenance for a year now. Any issues that have been raised were addressed immediately in a professional and kind manner. The cleaning teams are on site weekly and perform their tasks well, with regular check-ups from Mical Hader to ensure quality control. Mical is also very adept at following up for feedback on how her team is performing and takes on board any comments we have. Thank you to Mical for her and her teams work for us so far.

Charlie Carter

Owner Occupier

I would like to refer to the appointment of Perfect Strata Maintenance as our maintenance contractor for gardening and cleaning duties at our Strata Plan complex, located between the boundaries of – 42-46 Sheffield street and 59-61 Neil street, Merrylands NSW. Such duties also extend to include – tree branch lopping and bush trimming, (done recently, and a terrific clean-up of all rubbish around the whole premises also), lawn and garden bed clearing and landscaping – which includes power blowing, raking up of all leaves, twigs, bark and fallen branches, all of which are expertly gathered and cleaned up and put into the proper garden waste bins provided by us, proper cleaning of all street gutter areas at our strata complex, recycle and garden waste bin removal to front property kerb on collection night, and retrieval of bins for placement back into bin bay areas after collection by local waste management collection the next day, monthly cleaning of common property toilets, removal of cob webs all around our property. collection of any litter around the common property area, pressure cleaning and disinfecting of all waste bins and bin bay areas, cleaning out of driveway metal covered gutter drains, and any other jobs around the premises that may be required at any time. We are very satisfied with the terrific job that they conduct at our premises, and they are always only too happy to discuss any other works required, we would be more than pleased to recommend PSM to other Strata Plans for the upkeep of their property areas.

Mr. Garry Pedler

Owner Occupier

We are the Strata Committee of a newly built apartment blocks located at 42-50 Cliff Road, Epping and have engaged Perfect Strata Maintenance to provide cleaning, rubbish & gardening services since November 2017. As the block is near new, the strata committee is very conscious to keep the building as well as the garden & lawn areas clean and tidy in order to provide a pleasant environment for our tenants.

Based on our experience and feedback from other owners, Mical and her team at Perfect Strata Maintenance have consistently performed above expectation and the committee is therefore very pleased to have selected her team among other providers. We’ve found Mical to be very responsive to our requests, even after hours and over weekends. She is proactive as well in making suggestions and in providing ideas how to make improvement and save money. In our dealings with Mical, it is obvious to us she is very experienced in this field as she has no hesitation in sharing her knowledge and contacts with committee members.

Importantly, with any issues under discussion, she doesn’t just take the role of a service provider but rather sees things in the shoe of an owner. This approach, together with her years of experience, has proved beneficial in helping the committee resolve sometimes complex issues.

We have since built an excellent working partnership with Mical and expect our relationship to continue for some time. We therefore have no hesitation in recommending Mical and Perfect Strata Maintenance to other strata committees or owners who are looking for a reliable and trustworthy partner to provide high standard services to their apartment blocks.

Andy Fung

Chairman of SP 93023 Strata Committee

I am writing on behalf of SP 92834 to recommend Perfect Strata Cleaning. Like many other cleaning companies, Perfect Strata offer general weekly cleaning and management of rubbish bins. In our building Mical’s team cleans two foyers and elevators and three outside corridors each week and washes the bins once a month. Cleaning is often an expensive part of strata management. Unlike some other cleaning companies, Mical is concerned that her customer is satisfied with the company’s work and keen to know that you feel the money is well spent. In addition to the usual range of cleaning tasks, her crews will do other cleaning jobs, which may not be required in every building or which are required only occasionally. In our building, for example, they have been working to clean up the dust in the basement car parks, which the builder should have removed in his final clean, but didn’t, as well as cleaning skirting boards in the foyers, glass doors and the elevators. You may request these jobs be done, but the teams will also take it upon themselves to do them, if they see they are needed. Mical follows up regularly with members of the Owners Corporation and asks for feedback on the team’s work. If you aren’t happy with the cleaning done, she will work with the team to ensure that you are. In my experience, this is rare. An executive may speak to their teams, but they do not generally keep working with them until you are pleased with the results. Mical does. We are very pleased with Perfect Strata’s cleaning of our building.

S. M. Crossley (committee member of SP 92834)

We have been dealing with Perfect Strata Maintenance for the past 12 months. They currently look after the cleaning, gardening and waste management at our complex in Lanecove and the standard of service and attention to detail has been very good. They are always helping and supporting in areas that at first you wouldn’t say a cleaning company would do. Even down to sorting out recycling that hasn’t been disposed of properly and maintaining the water feature and gardens. Always helpful and always professional. Due to this the scope of the cleaning company has increased and they are keen to take on more responsibility.

Mark Warner

Committee member

TESTIMONIALS FROM DEVELOPERS

ESR Developments has been using the services of Perfect Strata Maintenance for many years and have been very impressed with the level of service. Not only do they commit to the scope of works that they are asked to carry out but they go over and beyond the level of expectation. They provide way more value that they get paid to do on every one of my buildings. They make the effort to meet the committee members and liaise with them directly to ensure they are receiving the value they are paying for. They also personalise their service to meet the expectation of every one of the owners. We recommend them for any building and especially the brand new space as they have excellent communication skills to liaise with all parties involved including council, strata, owners and any external contractors to rectify any situation. I have only had positive feedback about their service from all the owners and we are very pleased with the value we continuously receive on every building.

Edmon Rizk

ESR Developments

We have been using the services of Perfect Strata Maintenance since the completion of our building and have found them to be very reliable in delivering what they promise. Mical and the team are very attentive and responsive to our emails and text messages all the times of the day. They are happy to assist with any of our enquiries even when it falls outside of their scope of works such as arranging council collections and liaising with council directly for waste management plan changes to better suit our building. For any developer or owner that is looking for a company that will work closely with them to maintain their development on the highest levels and, I strongly recommend you chose Perfect Strata Maintenance.

Joseph Farah

Trimes Development

I met Mical from Perfect Strata Maintenance on one of our developments when she was quoting for ongoing maintenance for the building and we were happy to appoint the company to look after the ongoing cleaning gardening and waste management. Shortly after the company was appointed I was receiving impressive feedback from owners about the proactive approach and their willingness to attend to every request that was made whether it was on their scopes or not. Mical also liaised with council directly to make changes to the waste management plan that would be more suitable for the building and residents. She keeps in touch with owners closely to ensure their everchanging needs are always being met. Staff at Perfect Strata Maintenance unblock the rubbish chute the majority of times without the owners having to engage an external company and pay for that service. I am yet to see a cleaning company unblock chutes the way they do and not charge anything for this service whether it was done during working hours or after working hours. Their performance is a great representation on our company and everyone involved. We recommend their services highly. We have recently appointed them on another one of our buildings and will continue using their services.

Fady Harb

Sydneywide Developments

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