It is with great pleasure that I am writing this letter of recommendation on Mrs Mical Hader whom
I have known for years. In the time that I have known Mrs Mical Hader she has always displayed a high
degree of integrity, responsibility, and ambition. Mical and the team she leads at Perfect Strata
Maintenance are extremely approachable and always striving for excellence in all that they do. I believe
that the qualities listed above along with the positive feedback myself and my staff receive about the
work from buildings that we have contracted out to Perfect Strata Maintenance is not only a wonderful
reflection on Perfect Strata Maintenance but also to my company.

We intrust in her to fulfil every scope of works set out in the buildings we strata manage and that is what
her and team do best. Mical and her team are very respected and revered by all who come in contact with them,
both her and team would be an asset for any property that you are considering a building manager/ maintenance for,
and I am happy to give her my wholehearted commendation.

Norman Sarraf
Managing Director of Sarraf Strata

I have had the greatest pleasure of knowing Mrs Mical Hader for over 17 years and developed
a strong business and personal relationship with her. Her extensive knowledge in Business
Management and Strata Maintenance, friendly staff and quality of work is of a high and
professional standard. These attributes are a true reflection of Mical’s determined, hardworking
and friendly character. I have experienced first hand the professional, hard working and determined
staff that work for Perfect Strata Maintenance which is a true testament of Mical’s values. I know
Mical to be dependable, responsible, honest, courteous and someone with a high level of integrity.

I would like to take this opportunity to confirm my recommendation of Mrs Hader and would highly
recommend Perfect Strata Maintenance to any of my Clients without hesitation.

Michael M. Dakhoul
AAIQS MAIB MCIOB ICECA

Platinum Properties (NSW) have used Perfect Strata
Maintenance for many years now and we have recommended
all our strata complex and end of lease cleaning and maintenance to
them. We have found them to be extremely prompt as well as satisfying
to all clients up to the most pedantic and fussiest of all. It is
comforting to know there is a company out there who can meet the
demands of clients in all repairs / maintenance/ cleaning
and gardening. They are very professional as well as
understanding and extremely prompt to our requests no
matter what time of the day it is. I will continue to use
and recommend their services.


Tania Haidar
Principal & Strata Manager , Platinum Properties
Strata Management

This office has a number of buildings that are maintained
by Perfect Strata Maintenance. This company and I have no
hesitation in recommending their services. I have always found
Perfect Strata Maintenance to be reliable, thorough, professional
and reasonably priced. In many cases I receive a telephone call
from them about dumped rubbish before my clients have even had
a chance to complain about it. This company is prompt, efficient and
takes a proactive approach to cleaning that is entirely refreshing.

Stacey McNally
Strata Manager - Network Strata

Premier Strata has utilised the services of Perfect Strata
Maintenance for some years now and highly recommends
their personalised service and attention to detail with respect
to all aspects of maintenance. Not only are their
rates competitive but also their staff know each property in detail
and generally deal direct with our clients to ensure that their
high standard of service is maintained hence making our
job easier.


Anthony Votano
General Manager , Premier Strata Management

I wanted to take this opportunity to thank Perfect Strata
maintenance for all the good work they have done. Many
committee’s come back and tell me how happy they are
with the service that you provide, you are always willing to
assist and go back on site if any problems arise to keep the
customer happy, I would recommend you to any committee
considering your services.


Fady Abdul Ahad
Strata Manager , NSW Strata

My experience working with Perfect Strata Maintenance has
always been exceptional. They have consistently met
and exceeded our needs. The quality of professionalism
of the staff and the experience in all situations of building
maintenance is a true asset to our strata management.
With the wide variety of services Perfect Strata Maintenance
team provide, our owners are always being serviced on every
level. They are open, responsive, and flexible in meeting
our owners ever changing needs. Their commitment to quality
and professionalism is reflected in their services.


Anthony Maroon
Principal & Strata Manager , StrataWide

The Team at Perfect Strata Maintenance do a wonderful job
of a complete cleaning solution, particularly initial set up of
new strata plans. They are always responsive, reliable and
are happy to take on feedback for continuous improvement.


Paul Tran
Principal & Strata Manager , Executive Strata

From the first job given to Perfect Strata Maintenance,
it could be seen that their approach and work ethic was
professional, sincere and each property was treated as
if it was their own. They showed a lot of attention for detail
and kept the cost of each job down to a minimum in an effort
to save money for each owner. I also found that they went out
of their way to point out any extra work or repairs
that had been overlooked and offered to complete those works
to the best of their ability, thus ensuring that the
condition of the property remains at a high standard.

Joe Michael
Principal of Laing & Simmons Merrylands

We have found Perfect Strata Maintenance deliver on their promises,
that is they maintain the property to an excellent
standard, which means , less phone calls to our office.

Peter Rumble
Premier Strata Management

The team from Perfect Strata Maintenance have undertaken
a wide range of works for Norwest Strata Management on
behalf of our valued clients. Their professional approach to
their work, attention to detail, courteous and personal
touch towards our owners has resulted in an excellent
working relationship. The team have always aimed to ensure that
our clients are completely satisfied with their work and
have always provided great support throughout and after works
have been completed. We look forward to working with
them in the future.


Anthony Montibeler
Principal & Strata Manager , Norwest
Strata Management

Perfect Strata Maintenance have been great with all work I
have given them since I was introduced to them a few years
ago. They are very helpful with whatever the request may
be and extremely prompt in getting back to you whether it
be for a quote or completing the job. I would highly
recommend them for whatever the job may be as they
are very diverse.


Craig Clarke
Strata Manager, Premier Strata Management

I have worked with Perfect Strata Maintenance for a few years
now and over the years and across different complexes
they always attended to every owners request and
made sure they are happy. We have always found them
accommodating and professional. All team members are
polite and very helpful.


Mimi Dinh
Strata Manager , Stratawide

Mical and the Perfect Strata Maintenance team provide excellent cleaning and gardening
services to my buildings & highly recommend them. She’s proactive and constantly seeks
feedback on overall performance/service by liaising with the building’s Strata Committee
members. She then uses this information for continuous service improvement. She also
handles constructive feedback very well and works with us by providing update/potential
issues on the building which makes our jobs easier.

I was particularly impressed with instead of on how she handled one of my rather ‘challenging’
buildings – she made an effort to personally meet and listen to the Committee’s issues, guided
her team to work on the issues and ensured that they are resolved in a timely manner.


Angelo Cruz
Strata Manager , Premier Strata

Perfect Strata Maintenance are a pleasure to work and deal with. They always attend to any request
big or small and always make the effort to deliver to the best of their ability. Perfect Strata Maintenance
are also great communication wise, so if there are any issues with their service, they are always open
to personally meeting anyone to solve, discuss and rectify any issues that arise and improve upon it moving
forward. We have been using them for years and will continue using them and recommending their services
without hesitation to everyone.


Jonathan Pobre
Strata Manager - Executive Strata

During the course of my employment with Premier Strata Management, Mical Hader and her team at
Perfect Strata Maintenance have been servicing a number of the strata plans under my management.
Mical is always friendly and professional in her dealings with both myself and the other staff at our office.
She is always eager to ensure that she and her team are providing the best possible service to our
clients (the strata plans we manage). Her team of employees provide a cleaning and grounds maintenance service
to a number of our clients and this service is always of a high quality. Any lapses in the quality of service
which are few and far between are always addressed promptly and professionally. I have no hesitation in
recommending Mical and Perfect Strata Maintenance to any potential client.


Peter Bone
Strata Manager - Executive Strata

As secretary of the owner’s corporation The Heir 309-311 Peats Ferry Rd Asquith. I would
like to share our experiences / working relationship with Perfect Strata Maintenance. The
sales and administration manager Mical Hader, controls the services provided with an
extreme high level of competency. Her hand-picked staff have our place, which includes
two 5 storey residential blocks separated by a paved garden court yard, common area
abounding each of the blocks ,2 level basement garages, two garbage bays and surrounding
gardens always looking very clean and tidy. This is our place of residence, where all the
employees under her guidance treated it as such. Mical has excellent communication skills,
with all involved here at the Heir. She is prepared to listen to concerns from her employees
and residents alike. Then acts on it as needed in a very professional way. Her hands-on
approach is very evident, this includes pre, during and post inspection of activities that take place,
also her just pop in policy is reassuring. The one thing that really stands out is her eye for detail
and “get it right” In conclusion i say Mical keep up the great work it’s a pleasure to deal with you.
and finally, you make the place where we live a real joy and we are proud to show it off.


Rob Brown
Secretary Owners Corporation , The Heir

I am the president of an executive committee for a building which has been plagued by rubbish dumping
and a general lack of care by residents and our former cleaners.
I was introduced to Mical Hader of Perfect Strata Maintenance – and Mical came up with a strategy plan
to help eliminate the rubbish dumping and bring the property back to acceptable standards.
Within weeks of appointment the difference to the property common area was immediately noticeable –
her staff are both professional and proficient in their duties.
All work is completed to the highest of standards, and more importantly, small issues are acted upon
immediately before they grow into larger problems.

I have no hesitation in recommending Mical Hader / Perfect Strata Maintenance
to other unit blocks for cleaning / common area maintenance.


Michael Veitch
Executive Committee
Commonwealth bank state manager for BDMs

I am an owner/occupier at a complex of 36 apartments in Rockdale with numerous foyers and an extremely
large garden/landscaping area. Our Strata Plan has been very dissatisfied with a number of contractors over
the last 18 months until we were introduced to Perfect Strata Maintenance by our Strata Managers. PSM have
been highly professional from the very first meeting that was arranged by our Strata Manager for PSM’s Sales
Manager, Mical, to personally meet with me onsite and patiently walked through the entire complex, listening
to my feedback, making notes, taking photos and offering suggestions and ideas throughout the process.
A comprehensive and competitive quotation was provided in a very timely fashion and from the initial
cleaning and gardening service onwards, the high standard of workmanship has continued to be maintained.
PSM encourage ongoing contact and feedback and our complex has never looked better. In particular, Mical
is responsive to all requests at any time of the day or weekend, either by phone or email, which is very
important and a unique feature within the industry. PSM’s service has improved the look and feel of our
complex, has definitely added value to our complex and they are an extremely professional, approachable
and relatable company to work with. I highly recommend PSM to anyone who is looking for a high-quality
service from both the office team and the teams on site. Thank you for looking after our complex so well!


Sandy Hackworth
Owner/occupier at SP70558

Perfect Strata Maintenance is exactly what the name suggests.
Recently the team at perfect strata management became
the maintenance team for our building and
the improvement in cleanliness and maintenance has
been remarkable. The PSM team is efficient, prompt,
thorough, approachable and dedicated to the needs of their
clients.


Catherine Podesta
Owner Occupier

We have used perfect Strata Maintenance in our newly built
unit block and are impressed with the way our building
and garden is maintained and that garbage is taken care off
in a timely manner each week. We find it easy to communicate
with the business owner who addressed any concerns
we have had.


Chris Kaikati
Owner Occupier

I have always found Perfect Strata Maintenance to be personable, professional and reliable in all areas
of Strata Maintenance. No job is too small or too large and the management always finds solutions to
solve problems associated with Strata Maintenance. They are receptive and flexible to deal with all areas
of Strata Maintenance. They make suggestions to further improve the state of the building even before we do.
Every job they ever handled for our building has been done with a high level of professionalism ensuring not
only it is to a high- standard but also the every owner’s sole satisfaction.


Will Georgopoulos
Owner Occupier

We have recently changed the gardening service at our property
(16 townhouses) to Perfect Strata Maintenance after meeting Mical,
who presented as more genuinely concerned with the outlook
and well-being of ourproperty, and so far service have been more
satisfactory than what we previously experienced (at about the
same cost), highly recommended.


Ralph Gian
Owner Occupier

From the moment that I met Mical, the sales manager for Perfect Strata Maintenance,
I have been impressed with her ‘can do’ attitude and ability to deal with every problem
whether big or small. Their competitive quote gave us much more bang for our bucks
than the previous cleaners who had left a multitude of problems that Perfect Strata
Maintenance has had to deal with and they have done so with no complaints. The PSM
staff have worked diligently through all the issues they inherited from the previous
cleaners until it is now a clean and pleasant environment to work in. it is such a relief
to work with a company that is both professional and reliable. Thankyou Mical and
Perfect Strata Maintenance.


Maria Campos
Owner Occupier

I knew we had the right company keeping our
property clean and well maintained when I first spoke to Mrs
Mical Hader. Right from the start she took her time to listen to all
our request and is highly accomodating and flexible in making
the time and effort to come and see us, even after normal hours.
For her, she knew the importance of face to face, personal yet
professional interactions to ensure all matters are resolved
efficiently and effectively.

I remember there was a time when I had a request in the later
part of the evening (garbage removals) and her team was there 1 hour
later working to resolve the issue and working well into the night.

You know you are in perfect hands with Perfect Strata Maintenance!
I would highly recommend them without any hesitation.


Joseph Ooi
Owner Occupier

I would like to refer to the appointment of Perfect Strata Maintenance as our maintenance contractor
for gardening and cleaning duties at our Strata Plan complex, located between the boundaries of -
42-46 Sheffield street and 59-61 Neil street, Merrylands NSW. Such duties also extend to include -
tree branch lopping and bush trimming, (done recently, and a terrific clean-up of all rubbish around
the whole premises also), lawn and garden bed clearing and landscaping - which includes power blowing,
raking up of all leaves, twigs, bark and fallen branches, all of which are expertly gathered and cleaned up
and put into the proper garden waste bins provided by us, proper cleaning of all street gutter areas at
our strata complex, recycle and garden waste bin removal to front property kerb on collection night, and
retrieval of bins for placement back into bin bay areas after collection by local waste management collection
the next day, monthly cleaning of common property toilets, removal of cob webs all around our property.
collection of any litter around the common property area, pressure cleaning and disinfecting of all waste bins
and bin bay areas, cleaning out of driveway metal covered gutter drains, and any other jobs around the premises
that may be required at any time. We are very satisfied with the terrific job that they conduct at our premises,
and they are always only too happy to discuss any other works required, we would be more than
pleased to recommend PSM to other Strata Plans for the upkeep of their property areas.


Mr. Garry Pedler
Owner Occupier

We have been using the services of Perfect Strata Maintenance for a year now. Any issues that have
been raised were addressed immediately in a professional and kind manner. The cleaning teams are on site
weekly and perform their tasks well, with regular check-ups from Mical Hader to ensure quality control.
Mical is also very adept at following up for feedback on how her team is performing and takes on board
any comments we have. Thank you to Mical for her and her teams work for us so far.


Charlie Carter
Owner Occupier

We are the Strata Committee of a newly built apartment blocks located at 42-50 Cliff Road, Epping
and have engaged Perfect Strata Maintenance to provide cleaning, rubbish & gardening services since
November 2017. As the block is near new, the strata committee is very conscious to keep the building
as well as the garden & lawn areas clean and tidy in order to provide a pleasant environment for our tenants.
Based on our experience and feedback from other owners, Mical and her team at Perfect Strata Maintenance
have consistently performed above expectation and the committee is therefore very pleased to have selected
her team among other providers. We’ve found Mical to be very responsive to our requests, even after hours
and over weekends. She is proactive as well in making suggestions and in providing ideas how to make improvement
and save money. In our dealings with Mical, it is obvious to us she is very experienced in this field as she has
no hesitation in sharing her knowledge and contacts with committee members.
Importantly, with any issues under discussion, she doesn’t just take the role of a service provider but rather
sees things in the shoe of an owner. This approach, together with her years of experience, has proved
beneficial in helping the committee resolve sometimes complex issues.
We have since built an excellent working partnership with Mical and expect our relationship to continue
for some time. We therefore have no hesitation in recommending Mical and Perfect Strata Maintenance to
other strata committees or owners who are looking for a reliable and trustworthy partner to provide high standard
services to their apartment blocks.


Andy Fung
Chairman of SP 93023 Strata Committee

I am writing on behalf of SP 92834 to recommend Perfect Strata Cleaning. Like many other cleaning companies,
Perfect Strata offer general weekly cleaning and management of rubbish bins. In our building Mical’s team
cleans two foyers and elevators and three outside corridors each week and washes the bins once a month.
Cleaning is often an expensive part of strata management. Unlike some other cleaning companies, Mical
is concerned that her customer is satisfied with the company’s work and keen to know that you feel the money
is well spent. In addition to the usual range of cleaning tasks, her crews will do other cleaning jobs,
which may not be required in every building or which are required only occasionally.
In our building, for example, they have been working to clean up the dust in the basement car parks,
which the builder should have removed in his final clean, but didn’t, as well as cleaning skirting boards
in the foyers, glass doors and the elevators. You may request these jobs be done, but the teams will also
take it upon themselves to do them, if they see they are needed. Mical follows up regularly with members
of the Owners Corporation and asks for feedback on the team’s work. If you aren’t happy with the cleaning done,
she will work with the team to ensure that you are. In my experience, this is rare. An executive may speak
to their teams, but they do not generally keep working with them until you are pleased with the results.
Mical does. We are very pleased with Perfect Strata’s cleaning of our building.


S. M. Crossley
(committee member of SP 92834)

We have been dealing with Perfect Strata Maintenance for the past 12 months. They currently look after
the cleaning, gardening and waste management at our complex in Lanecove and the standard of service and
attention to detail has been very good. They are always helping and supporting in areas that at first you
wouldn't say a cleaning company would do. Even down to sorting out recycling that hasn't been disposed
of properly and maintaining the water feature and gardens. Always helpful and always professional.
Due to this the scope of the cleaning company has increased and they are keen to take on more responsibility.


Mark Warner
Committee member

ESR Developments has been using the services of Perfect Strata Maintenance for many years and have
been very impressed with the level of service. Not only do they commit to the scope of works that
they are asked to carry out but they go over and beyond the level of expectation. They provide way
more value that they get paid to do on every one of my buildings. They make the effort to meet the
committee members and liaise with them directly to ensure they are receiving the value they are paying for.
They also personalise their service to meet the expectation of every one of the owners.
We recommend them for any building and especially the brand new space as they have excellent communication
skills to liaise with all parties involved including council, strata, owners and any external contractors
to rectify any situation. I have only had positive feedback about their service from all the owners and
we are very pleased with the value we continuously receive on every building.


Edmon Rizk
ESR Developments

We have been using the services of Perfect Strata Maintenance since the completion of our building
and have found them to be very reliable in delivering what they promise. Mical and the team are very
attentive and responsive to our emails and text messages all the times of the day. They are happy to
assist with any of our enquiries even when it falls outside of their scope of works such as arranging
council collections and liaising with council directly for waste management plan changes to better suit
our building. For any developer or owner that is looking for a company that will work closely with them
to maintain their development on the highest levels and, I strongly recommend you chose Perfect Strata Maintenance.


Joseph Farah
Trimes Development

I met Mical from Perfect Strata Maintenance on one of our developments when she was quoting for ongoing
maintenance for the building and we were happy to appoint the company to look after the ongoing cleaning
gardening and waste management. Shortly after the company was appointed I was receiving impressive feedback
from owners about the proactive approach and their willingness to attend to every request that was made
whether it was on their scopes or not. Mical also liaised with council directly to make changes to the waste
management plan that would be more suitable for the building and residents. She keeps in touch with owners
closely to ensure their everchanging needs are always being met. Staff at Perfect Strata Maintenance unblock
the rubbish chute the majority of times without the owners having to engage an external company and pay for
that service. I am yet to see a cleaning company unblock chutes the way they do and not charge anything for
this service whether it was done during working hours or after working hours. Their performance is a great
representation on our company and everyone involved. We recommend their services highly. We have recently
appointed them on another one of our buildings and will continue using their services.


Fady Harb
Sydneywide Developments